Mercure Auckland

8 Customs Street, Auckland, New Zealand, 1001show map
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Highlights
7
Very goodBased on  385 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Design Hotels in New Zealand

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Overview

The spectacular 4-star Mercure Auckland Hotel provides cozy rooms with a stunning view of the sea. Built in 1994, the hotel is a combination of modern architecture and contemporary facilities.

A good setting within 15 minutes' walk of Auckland Art Gallery train station offers fast access to Ponsonby, which is 2.1 km away. The city center lies within 1 km from the venue.

The hotel allows quick access to a harbour and parks.

Mercure Auckland Hotel can be reached in a 25-minute drive from Auckland International airport.

Rooms

Mercure Auckland Hotel is a property in Auckland that comes with 189 rooms and provides an in-room safe, central heating, a balcony, a fridge and a work desk. Some rooms feature views over Waitemata Harbour and Viaduct Harbour. Decorated in smart design, the rooms offer en suite bathrooms with a hairdryer, a walk-in shower and bath sheets as well as a dishwasher and coffee/tea makers for self-catering.

Eat & Drink

Guests can enjoy delicious flavors of international meals at the non-smoking restaurant. Serving a wide range of dishes, Patio Cafe and Divan Cafe can be reached within 5 minutes’ walk.

A full breakfast is served and charges are applicable. 

Services

Business travelers can make use of computer equipment, a conference room and a photocopier offered on site.

Relax

Leisure facilities include an outdoor swimming pool and a library. A gym, yoga classes and a fitness center are among the on-site facilities.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible at a location nearby at NZD 40 per day.

Number of floors:   13.  Number of rooms:   189.

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Facilities
Wi-Fi
Parking

NZD 40 per day

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Poolside snack bar

Cafe

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Spa and relaxation

Massage

Spa centre

Sports & Fitness

  • Fitness centre

Services

  • 24-hour room service
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant with air conditioning
  • Cafe
  • Poolside snack bar
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services

Spa & Leisure

  • Outdoor swimming pool
  • Sun loungers
  • Spa centre
  • Sauna
  • Massage
  • Library

Room view

  • Sea view
  • City view
  • Ocean view

Room features

  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 12 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Air New Zealand LimitedAir New Zealand Limited1700 ft
Carter Holt Harvey LimitedCarter Holt Harvey Limited1700 ft
OCS New ZealandOCS New Zealand1700 ft
SKYCITY Auckland Convention CentreSKYCITY Auckland Convention Centre2000 ft
The CivicThe Civic3300 ft
Vector ArenaVector Arena2700 ft
National Maritime MuseumNational Maritime Museum1400 ft
Aotea CentreAotea Centre2700 ft
Auckland Art GalleryAuckland Art Gallery2300 ft
K RoadK Road1600 ft Auckland CentralNew Zealand
Sky TowerSky Tower2000 ftCorner Victoria and Federal Sts
Viaduct HarbourViaduct Harbour2600 ftViaduct Harbour Ave
Aotea SquareAotea Square3100 ft50 Mayoral Drive
Auckland Harbour BridgeAuckland Harbour Bridge3100 ftCurran St
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Cafe HanoiCafe Hanoi300 ftGalway St & Commerce St
Vue RestaurantVue Restaurant100 ft8 Customs St
Vertigo Restaurant & BarVertigo Restaurant & Bar100 ft8 Customs Street East
Sal's Authentic New York PizzaSal's Authentic New York Pizza400 ft8 Commerce Street
Angus Steak HouseAngus Steak House400 ft8 Fort Lane
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Kelly Tarlton's Underwater WorldKelly Tarlton's Underwater World2.7 mi
Auckland ZooAuckland Zoo2.9 mi
ASB ShowgroundsASB Showgrounds1.2 mi
Victoria Park MarketVictoria Park Market3700 ft
NewmarketNewmarket1.9 mi
Eden Park StadiumEden Park Stadium2.5 mi
Auckland War Memorial MuseumAuckland War Memorial Museum1.3 mi
Auckland DomainAuckland Domain1.1 mi
Auckland Town HallAuckland Town Hall3700 ft
One Tree Hill (Maungakiekie)One Tree Hill (Maungakiekie)3.9 mi670 Manukau Road Epsom
Otara MarketOtara Market9.9 miNewbury St
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Getting around
Airports
Auckland International (AKL)11.4 mi
Ardmore (AMZ)17.2 mi
Bus
Bus stop400 ft
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Reviews
7.4
Very goodBased on  385  reviews
  • 7.4
    Very good

    The pillows were great - I want to buy one from you

    The lifts were broken and the lady changing the rooms on level 5 did not know - I waited 5-8 mins before going down stairs

  • 8.8
    Superb

    close proximity to Auckland central and business. Has all amenities one would need for a brief stay.

  • 10.0
    Exclusive

    don't forget it's a china town

  • 9.6
    Exclusive

    The bed was incredibly comfortable. The privacy was great and I did not feel pestered by the hotel as can sometimes happen. Great location and hassle free check in and check out.

    The room had only a fan and not air conditioning and as the windows were hard to open (or maybe didnt open at all) it got too hot in the room.

  • 7.8
    Fabulous

    It was comfortable and clean. Noise was restricted to hardly anything, slept well

    I did not like having to pay 30.00 per day for parking. should be complimentary

  • 7.8
    Fabulous

    Perfect spot in the middle of the city. At arrival we recieved an upgrade, stayed in an large room with superb views of the bay.

    Sometimes a little noisy but still very acceptable!

  • 8.2
    Fabulous

    The location of the hotel was handy and central for access to shopping and city attractions.

  • 9.2
    Superb

    the service and the very nice personnel, as well as the location

    there was a sound like water would rush through our room,except from that everything was fine

  • 7.4
    Very good

    the breakfast buffet, very good nicely presented nothing to miss well done

    very loud aircon fan in the room no.802, had to switch it off but the room got after that realy hot, result no good sleep at all for 2 nights. but the secound room, no.318, we booked for our relatives was ok cheers

  • 10.0
    Exclusive

    The only problem was that the traffic noise at night was excessive

  • 7.4
    Very good

    It was handy to the city centre, it was just a shame that lots of shops were closed due to the easter break

    I would just like to say that I know the you are making renovations to some of the facilities, it looks like some of the rooms are getting a bit dated and could use a touch up but otherwise they were tidy and comfortable

  • 10.0
    Exclusive

    What we liked best about staying at the Mecure was the friendly staff, excellent service at the restaurant and the locality to shopping and transport. We would definately stay again. Thanks to you all.

    Only one thing let the Mecure down and that was the rooms fittings were very tired but as I say we were there for one night and really enjoyed our stay.

  • 9.2
    Superb

    Welcoming and friendly staff in a good CBD location. Excellent restaurant and bar on top floor with fantastic views.

  • 8.2
    Fabulous

    Very well located hotel, modern, well-kept, clean and professionally run. Room had a wonderful view of the Sky Tower and beautiful grand old office buildings across the road. At night, the window became a picture frame!

    None - everything was fine and I enjoyed my stay - oh except for the shower tap which you had to persevere to make it work.

  • 7.8
    Fabulous

    View while having breakfast & the breakfast menu. The bar and relaxed area on the 12th floor with the same spectacular views of Auckland and the Harbour. Working out in the gym, especially on the exercise bike with that sensational view was fantastic.

    Rooms facing the main street, means noise if windows are open. Problem with no cold water over basin, although maintenance were prompt and explained the situation which didn't help us have any cold water, which we obtained from the bar. Partly renovated bathroom, leaving a gap under the vanity basin which looked a bit tacky for a major city hotel. Off site valet parking quite a distance from the hotel.

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Highlights
7
Very goodBased on  385 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Design Hotels in New Zealand

Use Badge
Good to know
Check-infrom 12 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Auckland International (AKL)11.4 mi
Ardmore (AMZ)17.2 mi
Bus
Bus stop400 ft
+ More- Less
Check rooms and rates
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Check-in
Select date
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Rooms and Guests
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